1. No Refunds for Non-Defective Items

All product sizes, specifications, and descriptions are clearly stated on each product page.

As such, items that are:

• Ordered in the wrong size

• Not suitable for the customer’s intended use

• Or simply no longer wanted

are not eligible for refunds or store credit, provided there is no manufacturing defect.

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2. Exchanges (If Applicable)

We may consider exchanges within 7 days of receiving the item, subject to the following conditions:

• Item is unused

• Item is in original condition

• Item is returned in original packaging

Customers are responsible for all shipping costs related to exchanges.

Exchanges are subject to stock availability.

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3. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery and provide clear photos.

Once verified, we will arrange a replacement or appropriate resolution.

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4. Final Sale Items

Items marked as “Final Sale”, “Sample Sale”, or “No Returns / No Exchanges” are not eligible for refund, return, or exchange.

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5. Agreement to Policy

By completing a purchase, customers acknowledge that they have read and agreed to this Refund & Exchange Policy.